Privacy Policy RentMe

Effective Date: [Insert Date]
Company Name: RentMe Zambia
Contact Email: support@rentme.com

1. Introduction

RentMe (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use the RentMe mobile application or website.

2. Information We Collect

We may collect the following types of personal and usage data:

a) Information You Provide:

• Name, email address, and phone number during registration or listing.
• Payment and billing details (only processed via secure third-party gateways).
• Property, vehicle, or service listing details.

b) Automatically Collected Information:

• Device information (model, OS, browser type)
• IP address and location (with permission)
• Usage data and interactions within the app

c) Third-Party Information:

• Data from third-party services such as Google when you sign in or use maps.

3. How We Use Your Information

We use the collected information to:

• Enable core functions like searching, booking, and listing
• Communicate with users (confirmations, support, promotions)
• Improve app features and personalize user experience
• Comply with legal and regulatory obligations

4. How We Share Your Information

We do not sell your personal data. However, we may share your information with:

• Service Providers: Payment processors, email providers, hosting services
• Law Enforcement: When required to comply with the law
• Other Users: When you list or inquire about services (e.g., property or car rental)

5. Data Security

We implement appropriate security measures to protect your data, including encryption and secure servers. While we strive for complete protection, no system is 100% secure.

6. Your Rights

You have the right to:

• Access your personal data
• Request corrections or deletion of your data
• Withdraw consent at any time
• Opt out of promotional emails

To exercise these rights, contact us at support@rentme.com.

7. Cookies and Tracking

We use cookies and similar tracking tools to improve user experience and collect analytics. You can manage cookie settings through your device or browser.

8. Children’s Privacy

RentMe is not intended for children under the age of 18. We do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update this policy from time to time. All changes will be posted in the app or website with the updated date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 support@rentme.com
📞 +260 97 5247117
📍 Kanele Mall, Opposite Downtown Mall, Lusaka